“My experience with this company was exceptional, from the minute I walked in the door to the showroom in Shallotte to the follow-up on the final touches for the kitchen and laundry room floors that were installed. In the showroom, I was greeted warmly by Barbara, who listened carefully to my project needs and responded with some wonderful options. She encouraged me to bring home samples to try out, followed up to find out wh…at I liked and didn’t like, and worked to get my project scheduled under a tight time frame. The men who came to my house to lay the tiles were so competent and professional! They arrived when they said they would, managed to move all of my appliances out of the way without undue damage to my tiny hallways, and completed their work quickly and professionally. Afterwards, Barbara followed up to make sure that everything went well and I was happy with my new floors (Yes!!). I will definitely use this company as I continue the renovation of my home and will enthusiastically recommend them to others.” – Ann L.
“They have excellent selection to choose from and delivered the tile when promised. The installer did a great job with the glass tile backsplash. Also responded quickly to a call to clean the backsplash and gave instructions how to clean the backsplash. Very satisfied customer.” – George F.
“Floor Coverings International recently installed a tile floor in the Carolina room in our home. The sales staff were very helpful in the tile selection process and allowed us to take several tile samples home with us to make sure it would be the right size, color, etc. The installation process was totally painless. The installers were courteous, experienced, and professional. The installation was completed quickly in the morning and the installers cleaned up everything so it was move-in ready immediately. I was impressed with the quality of the service and the product and I heartily recommend them.” – Carol M.
“We decided to replace almost all the flooring in our house. It was a large task, daunting, and nerve wracking due to cost and emotional energy. Floor Coverings International provided us strong customer service, a very fair price, high quality product, and an impressive team of installers who went above and beyond every day. I could not be happier, and I will never go anywhere else.” – Sarah P.
“Kimberly and John are quite knowledgeable about their products, and they are patient and helpful in the planning process, even when you have to reschedule because of contractor delays. The installation crew was respectful of our new remodeled home, courteous and fast! The icing on the cake is that FCI’s prices are competitive. Thanks Kimberly and John for a great experience!” – R.H.
“Great company to work with. Barbara listened to our needs and provided exactly what we needed. The installers worked hard to get the job done as quickly as they could and the flooring looks great. I would highly recommend them.” – Donna K.