I looked it up on the internet.
First of all I was told that I could receive the tiles within 2 days, only to find out from the owner that delivery would take about 7-10 days.. I place the order on October 10 and received it on the 25 however, no call was made to me from the agent that sold me the tile@ $1200.00 at any time during the transaction. Additionally I received a call from the office (not the agent), that the tile was at the distribution center on the 25th, and I would have to pick it up there and make an arrangement with the driver when he is available to open the shop..OUTRAGEOUS to say the least, however, once I found the place the owners next door Prestige Lightening said they would get their driver to take it to my home because my car wasn't appropriate for that heavy load..It was worked out with the driver Steve who showed me the tile and loaded it and brought it to my house. He is a very nice and decent person..I have never never in my life had such poor service from any company. I personally will not recommend any one to order from that store..I never heard from any one from that store upon delivery...And I am appalled by their behavior.. A Most Horrible Experience for Me...
staff is very knowledgable, friendly, and helpfui to customers less familiar with all the variations and optins in flooring
You have so many choices to choose in all types of wood flooring. I love my new wood floors. The installers were very pleasant and professional.
Susan J. Czarnecki
Door frames are ruined. Moldings around the floor look awful. Dozens of nails showing in floor molding. Some moldings are barely attached and others are crooked. My island cabinet was cracked by the floor. I have to hire a carpenter and painter to make repairs. I paid your company almost twenty thousand dollars for this job and I am completely dissatisfied and shocked. In addition, every inch of my house is covered in heavy dust, including the inside of kitchen cabinets. I was told you cleaned it, which is clearly untrue. I now have to hire someone to have the entire house professionally cleaned. Clearly, I will not ever recommend your services.
Cathy and Jerry Bowen
FRI has a fantastic array of products both affordable and elegant.
Follow up by the Sales Rep.
David was very helpful in the selection of my laminant. It was ordered and installed in a reasonable timeframe. It is beautiful.
Job well done and on time.
Amazing product selection and very good customer service. I would definitely use again for future floor or tile projects.